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News Articles

Showing 141-160 of 192 items.

Processing mail to Ireland - TARIC code issues and 'getting customs forms right'

Ireland’s postal service provider An Post has made it a requirement that all imported goods should have a HS Tariff code included, despite it not being a Universal Postal Union requirement. ...

Dec 1, 2021 |

Changes to restricted and prohibited items overseas - what members need to know

Last week, the NFSP contacted Post Office Ltd (PO) after many members on our social media channels commented that overseas prohibited and restricted items guidelines appeared to be changing for variou...

Dec 1, 2021 |

Post Office card account (POca) customer extension announced by HMRC

On Monday 29 November, HMRC confirmed that it will be giving customers who currently receive HMRC benefits into a Post Office card account (POca) until 5 April 2022 to switch to using a bank account f...

Dec 1, 2021 |

COVID-19: Masks now mandatory in post offices (and other shops) again

As of Tuesday 30 November, face coverings will be mandatory in post offices and other shops in England.Post Office Ltd provided a summary of resources in an email from Amanda Jones on 29 November &nda...

Dec 1, 2021 |

Cash counters and Scottish banknotes - what to do if you've been experiencing problems

A number of NFSP members have reported issues with cash counters failing to register Scottish banknotes – particularly the new RBS polymer banknotes. The NFSP recently contacted our cash-co...

Nov 25, 2021 |

Horizon inquiry update

Since the last update provided by the NFSP (see HERE), there have been further developments in the Post Office Horizon IT Inquiry. On 8 November, the inquiry Chair Sir Wyn Williams, requeste...

Nov 25, 2021 |

The NFSP proudly supports #ShopKind

The NFSP proudly supports #ShopKind, a national campaign that aims to tackle the verbal abuse received by shopworkers every day. #ShopKind is supported by major high street retailers as well as the na...

Nov 22, 2021 |

NFSP Mails Support Team announce mails segregation workshops

As the busiest period for subpostmasters approaches, the NFSP wants to support its members to ensure they maximise their mails segregation income.Following the success of the bitesize workshops that r...

Nov 16, 2021 |

Polymer banknotes - how to spot fakes

Although polymer (plastic) banknotes have been designed to make forgeries more difficult, this hasn't stopped criminals from trying.Because of the frequency with which NFSP members have ment...

Nov 16, 2021 |

Get ready for a Festive Friday

Take part in creating the first wave of Christmas card sending, on Festive Friday (26 November), and help generate a Christmas card-sending mood!Festive Friday is the day when everyone in the card ind...

Nov 12, 2021 |

Horizon Inquiry Preliminary Hearing - 8 November

Today (8 November), the Post Office Horizon IT Inquiry held a preliminary hearing which will help finalise the list of issues the inquiry will explore. Today’s hearing considered whether four k...

Nov 8, 2021 |

NFSP’s Core Participant status to Horizon Inquiry confirmed

The NFSP has been confirmed as a Core Participant to the Post Office Horizon IT Inquiry. The Inquiry’s Core Participant Protocol states: “A Core Participant is a person, an organisation or...

Oct 27, 2021 |

PO closures and access to cash debated in Parliament

Last week, two parliamentary debates discussed issues affecting NFSP members – ‘Post Office Closures’ and ‘Access to Cash’. Both debates highlighted the vital role subpo...

Oct 27, 2021 |

One year left to spend your paper £20 and £50 banknotes

With the withdrawal of paper £20 and £50 notes after 30 September 2022, people are being encouraged to spend or deposit them at their bank or post office. These notes ar...

Oct 1, 2021 |

NFSP signs open letter to Rishi Sunak

The NFSP has joined other key stakeholders in co-signing an open letter to Rishi Sunak, Chancellor of the Exchequor. The letter calls on Mr Sunak to protect people's and business's access t...

Sep 23, 2021 |

Exciting new product launch for NFSP Members

Introducing the NEW 2865-S Banknote value counter from Safescan. Rapidly counts banknotes with the highest precision. RRP £799 - NFSP Members special price of £475 (pric...

Sep 14, 2021 |

Launch of a new NFSP Retail partnership

Robert Clack. NFSP Director of Retail & Commercial, is delighted to announce a new NFSP Retail partnership with History & Heraldry, a global leader in personalised impulse gifting. “We...

Sep 14, 2021 |

Natasha's Law

The UK Food Information Amendment, also known as Natasha’s Law, comes into effect from October 2021 and requires food businesses to provide full ingredient lists and allergen labelling on foods...

Sep 9, 2021 |

Increase to contactless payment limit - update

Following the Government’s budget statement back in March, the legal limit for contactless payments will rise from £45 to £100 per transaction.   Research carried out by...

Sep 9, 2021 |

Thinking of You Week 2021

Thinking of You Week 2021 will be celebrated across the UK on 20th to 26th of September this year. An opportunity for retailers not to be missed Thinking of You Week is being pu...

Sep 7, 2021 |

Other News


Tim Allen’s Postmaster Ponderings: My letter to the Interim PO Chair
In Your Own Words: Family and Relationships Paper published
NFSP's Mental Wellbeing Toolkit launches on World Mental Health Day
Tim Allen’s Postmaster Ponderings: Have a good think about what you want to say
NFSP statement: BBC documentary Surviving the Post Office
Horizon Inquiry: 16,000 people urged to share experiences of Post Office Ltd
Sue Edgar's comment: We have to remember cash is king
Tim Allen’s Postmaster Ponderings: Are you about to be Strategically Reviewed? Part Deux
Jim McCafferty's column: Operational Excellence is a starting point for fair remuneration model
Statement from NFSP CEO Calum Greenhow following today's evidence at the Horizon Inquiry
NFSP Annual Review launch 2024
Tim Allen’s Postmaster Ponderings: Gulp… Are you about to be Strategically Reviewed?
NFSP statement on latest from Horizon Inquiry
Post Office Bill approved by Parliament
Network Transformation podcast: Solicitors investigating whether Post Office Ltd misled postmasters over Network Transformation
Tim Allen’s Postmaster Ponderings: “Humiliation in spades but no sign of justice yet at Horizon Inquiry”
NFSP 2024 Annual Conference video: Postmasters share their thoughts about this year’s event
Sue Edgar’s Postmaster Ponderings: We have to get this business back on track
THE NFSP ANNUAL CONFERENCE & RETAIL EVENT IN PHOTOS
Postal Affairs Minister Kevin Hollinrake on the PO brand and looking to the future