Dealing with abuse and aggressive behaviour
Over January and February, there has been an increase in abuse/aggressive behaviour from post office customers – with the average number of weekly incidents reaching almost double the average...
Post Office News Articles
Showing 1-10 of 10 items.
POST OFFICE HORIZON INQUIRY: HOW TO TAKE PART
The Post Office Horizon Inquiry wants to hear from current and former subpostmasters and there are a number of ways to take part. Submit a written response – deadline 23 February The Inq...
Post Office Horizon IT Inquiry - register your interest to attend public hearing session
The Post Office Horizon IT Inquiry, which aims to explore the implementation and failings of the Horizon IT computer system over its lifetime, will be holding public hearing sessions in two stages o...
Updating your Christmas opening times
Due to the expected increase in the use of mails services this year, post office customers are being encouraged to post their Christmas presents as early as possible. It is therefore more important...
Post Office Ltd to invest £16m in ATM network
Last month Post Office Ltd (PO) announced that it will be investing £16 million over four years to update its network of ATMs. PO’s agreement with the Bank of Ireland (BOI) – which...
Petition for the extension of the post office network subsidy
Martyn Day, the MP for Linlithgow and East Falkirk, is working with the NFSP to ensure Government hears of the incredible work done by subpostmasters and the importance of continuing to provide financ...
NFSP mails update web event - Tuesday 17 November 8pm
Join the NFSP on Tuesday at 8pm for our national mails update via Zoom.Mark Siviter, Managing Director Mails & Retail, Post Office Ltd will be joining.Subjects will include: Parcel Collect...
Post Office Horizon Inquiry – engagement methods
Last week saw the release of the timeline and engagement methods for the Post Office Horizon Inquiry, which will explore the implementation and failings of the Horizon IT computer system over its life...
Important information on staff returning from furlough
The Government’s Furlough scheme ends on 31 October and, as a result, you may have staff returning from furlough in the coming days. The NFSP has sought clarification from Post Office Ltd on so...
Post Office Ltd interference with Google My Business pages
The NFSP has become aware that Post Office Ltd (PO) has been taking control of and editing individual post offices’ Google My Business pages. In many cases this has seen PO remove content relat...
Jul 23, 2020 | Post Office