Updating your Christmas opening times
At this time of year, very busy, and with Covid, people may wonder what shops are open and when To help your customers know when they can visit your post office over the Christmas period, you can upd...
Post Office News Articles
Showing 1-20 of 32 items.
Post Office Ltd to invest £16m in ATM network
Last month Post Office Ltd (PO) announced that it will be investing £16 million over four years to update its network of ATMs. PO’s agreement with the Bank of Ireland (BOI) – which...
Petition for the extension of the post office network subsidy
Martyn Day, the MP for Linlithgow and East Falkirk, is working with the NFSP to ensure Government hears of the incredible work done by subpostmasters and the importance of continuing to provide financ...
NFSP mails update web event - Tuesday 17 November 8pm
Join the NFSP on Tuesday at 8pm for our national mails update via Zoom.Mark Siviter, Managing Director Mails & Retail, Post Office Ltd will be joining.Subjects will include: Parcel Collect...
Post Office Horizon Inquiry – engagement methods
Last week saw the release of the timeline and engagement methods for the Post Office Horizon Inquiry, which will explore the implementation and failings of the Horizon IT computer system over its life...
Important information on staff returning from furlough
The Government’s Furlough scheme ends on 31 October and, as a result, you may have staff returning from furlough in the coming days. The NFSP has sought clarification from Post Office Ltd on so...
Post Office Ltd interference with Google My Business pages
The NFSP has become aware that Post Office Ltd (PO) has been taking control of and editing individual post offices’ Google My Business pages. In many cases this has seen PO remove content relat...
Jul 23, 2020 | Post Office
Q&A on Bates vs Post Office Ltd
In his recent judgement in the Bates vs Post Office Ltd group litigation, Mr Justice Fraser referred to the NFSP several times. This Q & A document provides clarification on some of the...
Apr 9, 2019 | Other
Subpostmasters enlisted in anti-scamming initiative
Subpostmasters in Northern Ireland have been recruited in the fight to protect vulnerable people from scammers. The ScamwiseNI Partnership teamed up with the Post Office (PO) and NFSP earlier this we...
Mar 7, 2019 | Post Office
Vennells to leave Post Office
Post Office last night (18 February) announced that Group Chief Executive Paula Vennells CBE is to step down to take up the role of Chair of Imperial College Healthcare NHS Trust. Vennells joined the...
Feb 19, 2019 | Post Office
Tributes paid to long-serving subpostmistress
The Post Office has paid tribute to a "loyal" and "long-serving" Somerset postmaster who has died suddenly. Peggy Gange-Harris, the postmaster of Othery Post Office, passed away o...
Feb 15, 2019 | Post Office
Digital-only bank enters talks with the Post Office
Digital-only bank Monzo has told MPs it has entered discussions with the Post Office to allow customers to deposit and withdraw cash in its branches. Tom Blomfield, chief executive of the start-up, w...
Feb 15, 2019 | Post Office
Shoplifting decreases slightly, acccording to latest police stats
Shoplifting offences recorded by the police decreased by 1% to 378,656 incidents in the year ending September 2018, according to new figures. The Office for National Statistics’ annual Crime Su...
Jan 29, 2019 | Post Office
Link increases ATM fee in a bid 'to save rural machines'
Link, the ATM network, is increasing the fee it pays cash machine operators to keep remote free-to-use machines available. Operators will be offered up to £2.75 per withdrawal to persuade them...
Jan 25, 2019 | Post Office
Self-service becoming increasingly popular with PO customers, report finds
New research by consumer watchdog Citizens Advice shows people has found that self-service kiosks (SSKs) in post offices are "easy to use and they can significantly speed up service". &lsqu...
Dec 20, 2018 | Post Office
Royal Mail launches Xmas card mailing campaign with cash prizes for retailers
The power of how cards can connect people is the focus of Royal Mail’s Christmas card video campaign that is currently running on social media channels. Royal Mail’s short film is aimed at...
Dec 20, 2018 | Post Office
Royal Mail extends returns label printing service to Post Office network
Royal Mail has made its Labels to Go parcel returns service available in Post Office branches across the UK. The label printing service enables online shoppers to print free returns labels using thei...
Dec 20, 2018 | Post Office
PO issues date for "switchoff" of old Travel Money app
Post Office Ltd is reminding postmasters and customers that with the launch of the new app earlier this year, the company will be switching off the old Travel Money Card app on 5th December 2018. If...
Nov 20, 2018 | Post Office
Hopes springs in Best Village Shop competition
Family run village store and PO, Hopes of Longtown, Hereford, was today announced as runner up (and was highly commended) in the Best Small Shop of 2018 competition, run by the Independent Retailers&r...
Nov 20, 2018 | Post Office
Treasury Select Committee launches probe into declining free ATM numbers
The Treasury Select Committee has today (9 November) launched a new inquiry into consumer access to financial services, seeking evidence on the impact of reducing the number of free-to-use ATMs and th...
Nov 20, 2018 | Post Office