Read the Welsh Local Shop Report 2022
The Association of Convenience Stores (ACS) has published the Welsh Local Shop Report 2022 which provides key insights into the social and economic contributions of the convenience sector in...
NFSP News Articles
Showing 1-20 of 37 items.
Election of Non-Executive Directors 2022-2025
This is to inform members that we are seeking nominations from four Regions for members to serve on the National Federation of SubPostmasters (NFSP) Board for a three-year period in accordance with th...
How to report ATM issues to PO
A number of members across the network have been experiencing ongoing issues with their ATMs, with a higher than usual percentage of banknotes being rejected and purged. This seems to be particul...
Horizon Inquiry asks for members’ experiences
The Horizon Inquiry recently announced that it would like to hear about the human impact on individuals who have been affected by the Horizon matter. The Inquiry would like to establish, firstly,...
The NFSP's latest guidance on selling National Lottery products - new age restrictions and Camelot's 'healthy play' campaign
New legislation came into effect from 1 October 2021 mandating that any retailers selling National Lottery products must ensure they are preventing sales to under-18s. The new regulations also mean t...
Mental health – looking after yourself and your staff this winter
Winter can be a difficult time of year. With the darker nights, the stresses and strains of the Christmas rush and the added pressure of COVID-19, it’s important to look after your mental health...
COVID-19: Masks now mandatory in post offices (and other shops) again
As of Tuesday 30 November, face coverings will be mandatory in post offices and other shops in England.Post Office Ltd provided a summary of resources in an email from Amanda Jones on 29 November &nda...
Cash counters and Scottish banknotes - what to do if you've been experiencing problems
A number of NFSP members have reported issues with cash counters failing to register Scottish banknotes – particularly the new RBS polymer banknotes. The NFSP recently contacted our cash-co...
Horizon inquiry update
Since the last update provided by the NFSP (see HERE), there have been further developments in the Post Office Horizon IT Inquiry. On 8 November, the inquiry Chair Sir Wyn Williams, requeste...
The NFSP proudly supports #ShopKind
The NFSP proudly supports #ShopKind, a national campaign that aims to tackle the verbal abuse received by shopworkers every day. #ShopKind is supported by major high street retailers as well as the na...
NFSP Mails Support Team announce mails segregation workshops
As the busiest period for subpostmasters approaches, the NFSP wants to support its members to ensure they maximise their mails segregation income.Following the success of the bitesize workshops that r...
Polymer banknotes - how to spot fakes
Although polymer (plastic) banknotes have been designed to make forgeries more difficult, this hasn't stopped criminals from trying.Because of the frequency with which NFSP members have ment...
Horizon Inquiry Preliminary Hearing - 8 November
Today (8 November), the Post Office Horizon IT Inquiry held a preliminary hearing which will help finalise the list of issues the inquiry will explore. Today’s hearing considered whether four k...
NFSP’s Core Participant status to Horizon Inquiry confirmed
The NFSP has been confirmed as a Core Participant to the Post Office Horizon IT Inquiry. The Inquiry’s Core Participant Protocol states: “A Core Participant is a person, an organisation or...
PO closures and access to cash debated in Parliament
Last week, two parliamentary debates discussed issues affecting NFSP members – ‘Post Office Closures’ and ‘Access to Cash’. Both debates highlighted the vital role subpo...
One year left to spend your paper £20 and £50 banknotes
With the withdrawal of paper £20 and £50 notes after 30 September 2022, people are being encouraged to spend or deposit them at their bank or post office. These notes ar...
Exciting new product launch for NFSP Members
Introducing the NEW 2865-S Banknote value counter from Safescan. Rapidly counts banknotes with the highest precision. RRP £799 - NFSP Members special price of £475 (pric...
Launch of a new NFSP Retail partnership
Robert Clack. NFSP Director of Retail & Commercial, is delighted to announce a new NFSP Retail partnership with History & Heraldry, a global leader in personalised impulse gifting. “We...
Natasha's Law
The UK Food Information Amendment, also known as Natasha’s Law, comes into effect from October 2021 and requires food businesses to provide full ingredient lists and allergen labelling on foods...
Increase to contactless payment limit - update
Following the Government’s budget statement back in March, the legal limit for contactless payments will rise from £45 to £100 per transaction. Research carried out by...