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Benefits of becoming a member

Membership is free for subpostmasters


As a member you will have access to support and advice to help you in your work.


Using the expert guidance available, you'll be able to maximise the income from your post office and retail business.


Joining the NFSP also means you become part of a community of subpostmasters operating post offices all over the country.


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Benefits of becoming a member

Your free membership means you'll have access to advice and support to help you run a successful business.

Whether you operate a rural village post office or a busy urban office, today’s competitive environment is challenging.

As a member of the NFSP you’ll have:

  • Local NFSP Branch/Regional Secretaries to support you.
  • Access to NFSP WhatsApp and Facebook groups.
  • Regular updates about the sector and running your business.
  • A print magazine specifically for subpostmasters delivered to your door.
  • Support to help understand and correctly implement mails segregation from a team of experts.
  • Access to specialist retail advice.

Yours views represented

You'll benefit from:

  • A dedicated team negotiating with Post Office Ltd on your behalf on pay, terms and conditions.
  • A collective voice representing subpostmasters to the UK government, parliament and devolved administrations.
  • A national structure ensuring your views can be heard, culminating in a yearly national conference.
  • A mechanism to raise public awareness of the crucial role subpostmasters play in the community.

A network of information

You'll have access to:

  • A member magazine The SubPostmaster to keep you up to date on the latest news and business opportunities.
  • Local WhatsApp groups, keeping members in touch with the NFSP and subpostmasters in your area. 
  • A private Facebook group exclusive to NFSP members.   
  • NFSP website - a key resource to help and support you as a subpostmaster and business owner.  
  • Emailed news and information from the NFSP to help you run your post office and retail business. 
  • We run several events throughout the year such as an annual conference and workshops.
  • A national network of branches.  Subpostmasters run the local branches and hold meetings where you can exchange ideas with others facing the same challenges as you.
  • Branch secretaries to provide you with local advice and support in your relationship with Post Office Ltd.

Saving you money

You'll save money from:

  • Ideas and suggestions for new products and services to try, plus exclusive deals with NFSP business partners.
  • Free tax and investigation insurance and UK tax advice helpline for business and/or personal tax affairs.
  • NFSP+ a benefit scheme offering savings and discounts on everyday purchases and activities.
  • A free family legal document service offering online access to templates relating to personal affairs.

Help and Support

You'll be able to access:

  • The advice and emotional support of NFSP representatives in your local area.
  • Representation if you encounter contractual issues or difficulties
  • Practical retail advice and support.
  • Support and advice on Mails from our Mail Segregation Team.
  • A dedicated helpline to assist with employment issues.
  • A relief scheme giving you the chance to take that well earned holiday.
  • A Benevolent Fund to assist current and former subpostmasters in times of difficulty.  The Fund also offers a trauma counselling service.

Feedback from our members

“Being a  member of the NFSP is like your insurance policy.  You don’t know how good it is until you need it and the federation was able to provide help when it was most required.”

Sunil Sood, Knightswood Post Office

“Subpostmasters are all having to work harder so we need a strong voice getting to the top levels of government, parliament and Post Office Ltd, and the NFSP is the only way to achieve that”.

Jim Nott, Eastwood Boulevard Post Office