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Post Office News Articles

Showing 61-80 of 85 items.

ROYAL MAIL INTERNATIONAL CYBER INCIDENT

Letters and parcels are currently unable to be despatched from the UK to overseas destinations. All Royal Mail international services are temporarily suspended. All items received since the cyber inci...

Jan 12, 2023 |

NFSP URGES ROYAL MAIL TO STOP SCAREMONGERING OVER RISING STAMP PRICES

The postal company currently has an obligation to deliver letters 6 days a week. The National Federation of SubPostmasters (NFSP) considers public remarks by Royal Mail chairman, Keith Williams regar...

Jan 5, 2023 |

Post Office Cash Deposits Falling

Post Office Ltd (PO) has recorded that cash deposits at post offices have fallen 2% month-on-month following the new bank deposits that have been recommended by the Financial Conduct Authority (FCA)....

Dec 14, 2022 |

POST OFFICE ISSUE DUPLICATE EDF PAYOUT VOUCHERS

As reported in Branch Hub, some EDF Energy customers have been sent duplicate pay-out vouchers for their November monthly Energy Support Bills Support Scheme payments.  Customers with duplicates...

Nov 11, 2022 |

MORRISONS TO CLOSE OR SELL 75 POST OFFICES IN MCCOLL’S TAKEOVER

Supermarket giant are reportedly closing, 55 post offices as part of 132 stores deemed to be loss-making   10 Outreach Post Office locations will also be affected  Morrisons will also se...

Nov 2, 2022 |

STRIKE DATES CANCELLED FOR NEXT TWO WEEKS

STRIKE DATES CANCELLED FOR THE NEXT TWO WEEKS This is an update to our previous post regarding the November strike days when the strike action resumes please see here for any useful materials CWU Nov...

Nov 1, 2022 |

CWU November strike days

CWU Royal Mail worker strike dates for November:You can let your customers know that you are open but there will be delays in the delivery and collection of mail, processing of cheques and any other s...

Oct 28, 2022 |

BEWARE OF SCAMMERS OFFERING HELP WITH ENERGY RELIEF SCHEME

Some nefarious actors are trying to scam people by offering to help them claim Government assistance for the Energy Relief Scheme. They are asking for bank details. Please be aware that no action is...

Sep 27, 2022 |

NFSP Urges Post Office Ltd to hold further talks on Remuneration

NFSP Urges Post Office Ltd to hold further talks on Remuneration: The NFSP has issued the following statement regarding Post Office Ltd’s forthcoming conference on the new Remuneration offer....

Aug 15, 2022 |

Branch Hub app

The Branch Hub team are pleased to share with you the most requested development for Branch Hub - the mobile app. The app is available to download from either the App Store or Google Play and can be u...

May 23, 2022 |

How to report ATM issues to PO

A number of members across the network have been experiencing ongoing issues with their ATMs, with a higher than usual percentage of banknotes being rejected and purged. This seems to be particul...

Jan 31, 2022 |

Horizon Inquiry asks for members’ experiences

The Horizon Inquiry recently announced that it would like to hear about the human impact on individuals who have been affected by the Horizon matter.  The Inquiry would like to establish, firstly,...

Jan 28, 2022 |

Special Delivery envelope shortages

Across the network, many NFSP members have been reporting shortages of Special Delivery (SD) envelopes in your offices. The NFSP is aware of the issue and has contacted Post Office Ltd (PO) and Royal...

Dec 10, 2021 |

Changes to restricted and prohibited items overseas - what members need to know

Last week, the NFSP contacted Post Office Ltd (PO) after many members on our social media channels commented that overseas prohibited and restricted items guidelines appeared to be changing for variou...

Dec 1, 2021 |

Post Office card account (POca) customer extension announced by HMRC

On Monday 29 November, HMRC confirmed that it will be giving customers who currently receive HMRC benefits into a Post Office card account (POca) until 5 April 2022 to switch to using a bank account f...

Dec 1, 2021 |

Horizon inquiry update

Since the last update provided by the NFSP (see HERE), there have been further developments in the Post Office Horizon IT Inquiry. On 8 November, the inquiry Chair Sir Wyn Williams, requeste...

Nov 25, 2021 |

NFSP Mails Support Team announce mails segregation workshops

As the busiest period for subpostmasters approaches, the NFSP wants to support its members to ensure they maximise their mails segregation income.Following the success of the bitesize workshops that r...

Nov 16, 2021 |

Polymer banknotes - how to spot fakes

Although polymer (plastic) banknotes have been designed to make forgeries more difficult, this hasn't stopped criminals from trying.Because of the frequency with which NFSP members have ment...

Nov 16, 2021 |

WATCH NOW - Postmaster NED election hustings

WATCH NOW - Postmaster NED election hustings On Tuesday evening (23 March) the NFSP held a hustings for the current Postmaster NED election.The event was hosted by NFSP Chair Tim Boothman and all six...

Mar 25, 2021 |

POST OFFICE HORIZON INQUIRY: HOW TO TAKE PART

The Post Office Horizon Inquiry wants to hear from current and former subpostmasters and there are a number of ways to take part.  Submit a written response – deadline 23 February The Inq...

Feb 11, 2021 |