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Helplines News Articles

Showing 121-140 of 190 items.

NFSP Urges Post Office Ltd to hold further talks on Remuneration

NFSP Urges Post Office Ltd to hold further talks on Remuneration: The NFSP has issued the following statement regarding Post Office Ltd’s forthcoming conference on the new Remuneration offer....

Aug 15, 2022 |

HORIZON INQUIRY UPDATE (06/07/22)

Yesterday, (6th July 2022) the Horizon Inquiry held an ‘Issues of Compensation’ Hearing. The four legal representatives who spoke were; Counsel to the Inquiry, Post Office Limited (PO),...

Jul 7, 2022 |

NFSP CALLS FOR MP SUPPORT OVER PAY AND CONDITIONS

The National Federation of SubPostmasters (NFSP) has urged its members to contact their MPs to address the mounting concerns of postmasters that the Post Office network is under threat of collapse.  &...

Jul 6, 2022 |

HORIZON COMPENSATION UPDATE

The NFSP welcomes the announcement made today by Minister Scully, in relation to an additional compensation payment for GLO claimants. Whilst the additional £19.5m is welcome, does an average o...

Jun 30, 2022 |

Start banking your paper £20 and £50 notes now

30 September 2022 is the last day to use paper £20 and £50 notes. Post Offices can accept withdrawn paper notes as a lodgement into any partner bank account at the counter but should not...

Jun 21, 2022 |

Non-Executive Director election - Northern Ireland region

A vacancy now exists for a Non-Executive Director to represent the Northern Ireland Region. The period of office shall be to June 2023. The legal duties that a Non-Executive Director is required to u...

Jun 10, 2022 |

Branch Hub app

The Branch Hub team are pleased to share with you the most requested development for Branch Hub - the mobile app. The app is available to download from either the App Store or Google Play and can be u...

May 23, 2022 |

Read the Rural Shop Report 2022

ACS (the Association of Convenience Stores) has today published the Rural Shop Report 2022 which provides key insights into the social and economic contributions of the rural shop sector, inclu...

Feb 21, 2022 |

Read the Welsh Local Shop Report 2022

The Association of Convenience Stores (ACS) has published the Welsh Local Shop Report 2022 which provides key insights into the social and economic contributions of the convenience sector in...

Feb 15, 2022 |

Coming soon, the NFSP Retail Partner Guide 

Finding the right products at the right price for your retail can often be challenging. Who are the best suppliers? Who can give me the best deals? Are they reputable? Will I be tied into long-term...

Feb 7, 2022 |

How to report ATM issues to PO

A number of members across the network have been experiencing ongoing issues with their ATMs, with a higher than usual percentage of banknotes being rejected and purged. This seems to be particul...

Jan 31, 2022 |

Horizon Inquiry asks for members’ experiences

The Horizon Inquiry recently announced that it would like to hear about the human impact on individuals who have been affected by the Horizon matter.  The Inquiry would like to establish, firstly,...

Jan 28, 2022 |

Free POS materials to get you ready for Valentine's Day

Valentine's Day remains one of the biggest greeting card events of the year. Make sure you are well stocked and have allocated a special Valentines promotional area to your store. How about creat...

Jan 17, 2022 |

Mailbags and stamps - what to do if you experience shortages this Christmas

In the lead-up to Christmas, it’s crucial that members keep a close eye on their supplies of stamps and mailbags. The NFSP is aware that some members are experiencing insufficient mailbag suppl...

Dec 10, 2021 |

Special Delivery envelope shortages

Across the network, many NFSP members have been reporting shortages of Special Delivery (SD) envelopes in your offices. The NFSP is aware of the issue and has contacted Post Office Ltd (PO) and Royal...

Dec 10, 2021 |

The NFSP's latest guidance on selling National Lottery products - new age restrictions and Camelot's 'healthy play' campaign

New legislation came into effect from 1 October 2021 mandating that any retailers selling National Lottery products must ensure they are preventing sales to under-18s. The new regulations also mean t...

Dec 7, 2021 |

Mental health – looking after yourself and your staff this winter

Winter can be a difficult time of year. With the darker nights, the stresses and strains of the Christmas rush and the added pressure of COVID-19, it’s important to look after your mental health...

Dec 6, 2021 |

Trussell Trust and PO team up to support food banks this winter

Post Office Ltd has announced that they are teaming up with the Trussell Trust to help support foodbanks this winter.Due to this year’s massive increase in energy costs, some families will...

Dec 1, 2021 |

Processing mail to Ireland - TARIC code issues and 'getting customs forms right'

Ireland’s postal service provider An Post has made it a requirement that all imported goods should have a HS Tariff code included, despite it not being a Universal Postal Union requirement. ...

Dec 1, 2021 |

Changes to restricted and prohibited items overseas - what members need to know

Last week, the NFSP contacted Post Office Ltd (PO) after many members on our social media channels commented that overseas prohibited and restricted items guidelines appeared to be changing for variou...

Dec 1, 2021 |

Other News


NFSP's Mental Wellbeing Toolkit launches on World Mental Health Day
Tim Allen’s Postmaster Ponderings: Have a good think about what you want to say
NFSP statement: BBC documentary Surviving the Post Office
Horizon Inquiry: 16,000 people urged to share experiences of Post Office Ltd
Sue Edgar's comment: We have to remember cash is king
Tim Allen’s Postmaster Ponderings: Are you about to be Strategically Reviewed? Part Deux
Jim McCafferty's column: Operational Excellence is a starting point for fair remuneration model
Statement from NFSP CEO Calum Greenhow following today's evidence at the Horizon Inquiry
NFSP Annual Review launch 2024
Tim Allen’s Postmaster Ponderings: Gulp… Are you about to be Strategically Reviewed?
NFSP statement on latest from Horizon Inquiry
Post Office Bill approved by Parliament
Network Transformation podcast: Solicitors investigating whether Post Office Ltd misled postmasters over Network Transformation
Tim Allen’s Postmaster Ponderings: “Humiliation in spades but no sign of justice yet at Horizon Inquiry”
NFSP 2024 Annual Conference video: Postmasters share their thoughts about this year’s event
Sue Edgar’s Postmaster Ponderings: We have to get this business back on track
THE NFSP ANNUAL CONFERENCE & RETAIL EVENT IN PHOTOS
Postal Affairs Minister Kevin Hollinrake on the PO brand and looking to the future
Keynote speaker Darren Burns explains ‘Upside Down Management’ at NFSP Annual Conference
NFSP CEO Calum Greenhow addresses delegates at Annual Conference