It is detected that Javascript is turned off in your web brower. Please turn it on to load the page correctly. For more reference about how to turn it on, please refer instructions how to enable JavaScript in your web browser.

Helplines News Articles

Showing 81-100 of 156 items.

MORE HONOURS FOR TENBY

On Tuesday 20 September at the Retail Industry Awards 2022, Postmasters Vince and Fiona Malone received the award for ‘Post Officer Retailer of the Year’.  Vince has been the Pos...

Oct 4, 2022 |

NFSP CEO URGES ROYAL MAIL & CWU TO SETTLE DISPUTE

NFSP CEO, Calum Greenhow has written to the Royal Mail and the Communications Workers Union (CWU) calling on them to settle their dispute in order to avoid strike action that would cause significant l...

Sep 28, 2022 |

BEWARE OF SCAMMERS OFFERING HELP WITH ENERGY RELIEF SCHEME

Some nefarious actors are trying to scam people by offering to help them claim Government assistance for the Energy Relief Scheme. They are asking for bank details. Please be aware that no action is...

Sep 27, 2022 |

FISCAL ANNOUNCEMENT SUMMARY

Chancellor Kwasi Kwarteng has outlined a series of measures he believes will boost growth.  The basic rate of income tax has been cut to 19p in April 2023, and the threshold before stamp duty...

Sep 23, 2022 |

Tribute to the passing of HM Queen Elizabeth II in the October edition of The SubPostmaster magazine

We are dedicating a section of the next issue of The SubPostmaster magazine to the memory of Her Majesty Queen Elizabeth II and are asking NFSP members to send in personal tributes and photos. ...

Sep 12, 2022 |

Her Majesty Queen Elizabeth II

The NFSP shares this immense sorrow with the nation and colleagues at the passing of Her Majesty and sends condolences to King Charles III and his family.

Sep 9, 2022 |

NFSP Urges Post Office Ltd to hold further talks on Remuneration

NFSP Urges Post Office Ltd to hold further talks on Remuneration: The NFSP has issued the following statement regarding Post Office Ltd’s forthcoming conference on the new Remuneration offer....

Aug 15, 2022 |

HORIZON INQUIRY UPDATE (06/07/22)

Yesterday, (6th July 2022) the Horizon Inquiry held an ‘Issues of Compensation’ Hearing. The four legal representatives who spoke were; Counsel to the Inquiry, Post Office Limited (PO),...

Jul 7, 2022 |

NFSP CALLS FOR MP SUPPORT OVER PAY AND CONDITIONS

The National Federation of SubPostmasters (NFSP) has urged its members to contact their MPs to address the mounting concerns of postmasters that the Post Office network is under threat of collapse.  &...

Jul 6, 2022 |

HORIZON COMPENSATION UPDATE

The NFSP welcomes the announcement made today by Minister Scully, in relation to an additional compensation payment for GLO claimants. Whilst the additional £19.5m is welcome, does an average o...

Jun 30, 2022 |

Start banking your paper £20 and £50 notes now

30 September 2022 is the last day to use paper £20 and £50 notes. Post Offices can accept withdrawn paper notes as a lodgement into any partner bank account at the counter but should not...

Jun 21, 2022 |

Non-Executive Director election - Northern Ireland region

A vacancy now exists for a Non-Executive Director to represent the Northern Ireland Region. The period of office shall be to June 2023. The legal duties that a Non-Executive Director is required to u...

Jun 10, 2022 |

Branch Hub app

The Branch Hub team are pleased to share with you the most requested development for Branch Hub - the mobile app. The app is available to download from either the App Store or Google Play and can be u...

May 23, 2022 |

Read the Rural Shop Report 2022

ACS (the Association of Convenience Stores) has today published the Rural Shop Report 2022 which provides key insights into the social and economic contributions of the rural shop sector, inclu...

Feb 21, 2022 |

Read the Welsh Local Shop Report 2022

The Association of Convenience Stores (ACS) has published the Welsh Local Shop Report 2022 which provides key insights into the social and economic contributions of the convenience sector in...

Feb 15, 2022 |

Coming soon, the NFSP Retail Partner Guide 

Finding the right products at the right price for your retail can often be challenging. Who are the best suppliers? Who can give me the best deals? Are they reputable? Will I be tied into long-term...

Feb 7, 2022 |

How to report ATM issues to PO

A number of members across the network have been experiencing ongoing issues with their ATMs, with a higher than usual percentage of banknotes being rejected and purged. This seems to be particul...

Jan 31, 2022 |

Horizon Inquiry asks for members’ experiences

The Horizon Inquiry recently announced that it would like to hear about the human impact on individuals who have been affected by the Horizon matter.  The Inquiry would like to establish, firstly,...

Jan 28, 2022 |

Free POS materials to get you ready for Valentine's Day

Valentine's Day remains one of the biggest greeting card events of the year. Make sure you are well stocked and have allocated a special Valentines promotional area to your store. How about creat...

Jan 17, 2022 |

Mailbags and stamps - what to do if you experience shortages this Christmas

In the lead-up to Christmas, it’s crucial that members keep a close eye on their supplies of stamps and mailbags. The NFSP is aware that some members are experiencing insufficient mailbag suppl...

Dec 10, 2021 |