It is detected that Javascript is turned off in your web brower. Please turn it on to load the page correctly. For more reference about how to turn it on, please refer instructions how to enable JavaScript in your web browser.

Helplines News Articles

Showing 41-60 of 190 items.

NFSP statement: Royal Mail partnership with PayPoint

The news that Royal Mail has partnered with PayPoint’s Collect+ network is disappointing for the Post Office network but can unfortunately be of little surprise. If, under MDA2, the Post Office...

Feb 22, 2024 |

Tim Allen’s Postmaster Ponderings: Why the removal of government services from post offices harms people

This article is the individual ponderings of a postmaster and does not necessarily reflect the views of the NFSP but is the sort of communication we receive or hear that in turn is reflected in our fu...

Feb 22, 2024 |

NFSP statement: More revelations show why an Oversight Committee is the only way forward

Colleagues will have been further dismayed by the news and reports that came out over the weekend and this is the reason the NFSP again reiterates that an Oversight Committee is the only way forward f...

Feb 19, 2024 |

Calum Greenhow comment: Time for the pragmatic voice to be heard

Back in 2019, I was invited to a regional meeting in Birmingham on a Sunday. For me, Birmingham is 4.5 hour journey in good traffic conditions. I left the house at 5am and drove down for the 10am meet...

Feb 15, 2024 |

NFSP statement on why an Oversight Committee is the right way ahead for the Post Office network

Mutualisation is the right answer at the right time and has been the policy of the NFSP since 2010. However, Post Office Ltd (PO) has £800m of liabilities and requires hundreds of millions of po...

Feb 8, 2024 |

Bharat Visani's column: Be vigilant and keep yourself safe

Hi all,I am the Non-Executive Director for the NFSP in the Midlands Region. There are 10 regions with a NED for each one, plus their nominated person who represents some of the multiple...

Jan 29, 2024 |

Robert Clack's column: Have a retail plan and implement changes

Hi all,The festive season has come and gone. Now is the right time to make plans for the year ahead. It’s time to take a fresh look at your retail offer and make sure that you take advantag...

Jan 19, 2024 |

NFSP statement on PO Board Postmaster NED role

The NFSP wishes to express its reservations about the role of Post Office Ltd (PO) Board Postmaster NED and question what benefit this role has brought to the Network beyond the roles being promoted b...

Jan 19, 2024 |

Tim Allen’s Postmaster Ponderings: Will NBIT be a new beginning?

This article is the individual ponderings of a postmaster and does not necessarily reflect the views of the NFSP, but is the sort of communication we receive or hear that in turn is reflected in our f...

Jan 12, 2024 |

Information about the Horizon Shortfall Scheme self-assessment return and January 31 deadline

HM Revenue & Customs has published guidance and set-up a helpline for postmasters who might need to make a self-assessment return as a result of the compensation they received under the Horizon Sh...

Jan 10, 2024 |

How the NFSP advocates and represents postmasters

The National Federation of SubPostmasters (NFSP) is urging all postmasters to stand together and unite with the NFSP. As we begin a new year, the NFSP wants to reflect on achievements relating to our...

Jan 9, 2024 |

Open letter to Minister Hollinrake

The NFSP has today sent an open letter to Postal Affairs Minister Kevin Hollinrake in which we call for the governance of Post Office Ltd to be radically altered and for PO to be placed in voluntary r...

Jan 8, 2024 |

Please continue to support local post offices

The National Federation of Subpostmasters (NFSP) is aware of social media posts where people have threatened to boycott post offices due to the ITV drama about ‘Mr Bates vs the Post Office&rsquo...

Jan 3, 2024 |

Calum Greenhow statement: Mr Bates vs The Post Office

I am sure like me; you have watched each of the ‘Mr Bates vs The Post Office’ episodes on ITV with the final episode airing tomorrow. As a former postmaster myself, and someone who has use...

Jan 3, 2024 |

Howard Greenman's comment:

Hello all,Firstly, I'd like to congratulate all those involved in securing the DVLA contract on a rolling basis for the next three years.Calum Greenhow has worked tirelessly to ensure this major...

Dec 22, 2023 |

NFSP statement about ITV drama 'Mr Bates vs the Post Office'

 An ITV drama about the Post Office Horizon IT Inquiry called ‘Mr Bates vs the Post Office’ will air in January 2024.   The four-part series begins on Monday 1 January and runs...

Dec 21, 2023 |

Christine's comment: I want to give back to my community

In our latest column, Christine Donnelly writes about being a Non-Executive Director and giving back to her community.   Hello all,Being a Non-Executive Director for the NFSP is a very mixed ro...

Dec 19, 2023 |

DVLA and Post Office Ltd sign contract extension

The National Federation of Subpostmasters (NFSP) is delighted with today’s news that Driver Vehicle Licensing Agency (DVLA) and Post Office Ltd (PO) have signed an extension to their contract....

Dec 18, 2023 |

Ruth Buckley-Salmon’s comment: Remuneration survey raises all of our issues

Hello, I’d like to introduce myself as the Public Affairs Manager for the NFSP.I’ve now been with the NFSP for three years and during this time, have organised events at Downing Street, th...

Dec 11, 2023 |

Take that Step Christmas campaign

We have revised the Take That Step campaign toolkit, focusing on the Christmas period, to encourage the public to avoid buying online postage and to visit their local post office.   We want to e...

Dec 8, 2023 |

Other News


NFSP's Mental Wellbeing Toolkit launches on World Mental Health Day
Tim Allen’s Postmaster Ponderings: Have a good think about what you want to say
NFSP statement: BBC documentary Surviving the Post Office
Horizon Inquiry: 16,000 people urged to share experiences of Post Office Ltd
Sue Edgar's comment: We have to remember cash is king
Tim Allen’s Postmaster Ponderings: Are you about to be Strategically Reviewed? Part Deux
Jim McCafferty's column: Operational Excellence is a starting point for fair remuneration model
Statement from NFSP CEO Calum Greenhow following today's evidence at the Horizon Inquiry
NFSP Annual Review launch 2024
Tim Allen’s Postmaster Ponderings: Gulp… Are you about to be Strategically Reviewed?
NFSP statement on latest from Horizon Inquiry
Post Office Bill approved by Parliament
Network Transformation podcast: Solicitors investigating whether Post Office Ltd misled postmasters over Network Transformation
Tim Allen’s Postmaster Ponderings: “Humiliation in spades but no sign of justice yet at Horizon Inquiry”
NFSP 2024 Annual Conference video: Postmasters share their thoughts about this year’s event
Sue Edgar’s Postmaster Ponderings: We have to get this business back on track
THE NFSP ANNUAL CONFERENCE & RETAIL EVENT IN PHOTOS
Postal Affairs Minister Kevin Hollinrake on the PO brand and looking to the future
Keynote speaker Darren Burns explains ‘Upside Down Management’ at NFSP Annual Conference
NFSP CEO Calum Greenhow addresses delegates at Annual Conference