NFSP statement: Royal Mail partnership with PayPoint
The news that Royal Mail has partnered with PayPoint’s Collect+ network is disappointing for the Post Office network but can unfortunately be of little surprise. If, under MDA2, the Post Office...
Customer News Articles
Showing 41-60 of 190 items.
Tim Allen’s Postmaster Ponderings: Why the removal of government services from post offices harms people
This article is the individual ponderings of a postmaster and does not necessarily reflect the views of the NFSP but is the sort of communication we receive or hear that in turn is reflected in our fu...
NFSP statement: More revelations show why an Oversight Committee is the only way forward
Colleagues will have been further dismayed by the news and reports that came out over the weekend and this is the reason the NFSP again reiterates that an Oversight Committee is the only way forward f...
Calum Greenhow comment: Time for the pragmatic voice to be heard
Back in 2019, I was invited to a regional meeting in Birmingham on a Sunday. For me, Birmingham is 4.5 hour journey in good traffic conditions. I left the house at 5am and drove down for the 10am meet...
NFSP statement on why an Oversight Committee is the right way ahead for the Post Office network
Mutualisation is the right answer at the right time and has been the policy of the NFSP since 2010. However, Post Office Ltd (PO) has £800m of liabilities and requires hundreds of millions of po...
Bharat Visani's column: Be vigilant and keep yourself safe
Hi all,I am the Non-Executive Director for the NFSP in the Midlands Region. There are 10 regions with a NED for each one, plus their nominated person who represents some of the multiple...
Robert Clack's column: Have a retail plan and implement changes
Hi all,The festive season has come and gone. Now is the right time to make plans for the year ahead. It’s time to take a fresh look at your retail offer and make sure that you take advantag...
NFSP statement on PO Board Postmaster NED role
The NFSP wishes to express its reservations about the role of Post Office Ltd (PO) Board Postmaster NED and question what benefit this role has brought to the Network beyond the roles being promoted b...
Tim Allen’s Postmaster Ponderings: Will NBIT be a new beginning?
This article is the individual ponderings of a postmaster and does not necessarily reflect the views of the NFSP, but is the sort of communication we receive or hear that in turn is reflected in our f...
Information about the Horizon Shortfall Scheme self-assessment return and January 31 deadline
HM Revenue & Customs has published guidance and set-up a helpline for postmasters who might need to make a self-assessment return as a result of the compensation they received under the Horizon Sh...
How the NFSP advocates and represents postmasters
The National Federation of SubPostmasters (NFSP) is urging all postmasters to stand together and unite with the NFSP. As we begin a new year, the NFSP wants to reflect on achievements relating to our...
Open letter to Minister Hollinrake
The NFSP has today sent an open letter to Postal Affairs Minister Kevin Hollinrake in which we call for the governance of Post Office Ltd to be radically altered and for PO to be placed in voluntary r...
Please continue to support local post offices
The National Federation of Subpostmasters (NFSP) is aware of social media posts where people have threatened to boycott post offices due to the ITV drama about ‘Mr Bates vs the Post Office&rsquo...
Calum Greenhow statement: Mr Bates vs The Post Office
I am sure like me; you have watched each of the ‘Mr Bates vs The Post Office’ episodes on ITV with the final episode airing tomorrow. As a former postmaster myself, and someone who has use...
Howard Greenman's comment:
Hello all,Firstly, I'd like to congratulate all those involved in securing the DVLA contract on a rolling basis for the next three years.Calum Greenhow has worked tirelessly to ensure this major...
NFSP statement about ITV drama 'Mr Bates vs the Post Office'
An ITV drama about the Post Office Horizon IT Inquiry called ‘Mr Bates vs the Post Office’ will air in January 2024. The four-part series begins on Monday 1 January and runs...
Christine's comment: I want to give back to my community
In our latest column, Christine Donnelly writes about being a Non-Executive Director and giving back to her community. Hello all,Being a Non-Executive Director for the NFSP is a very mixed ro...
DVLA and Post Office Ltd sign contract extension
The National Federation of Subpostmasters (NFSP) is delighted with today’s news that Driver Vehicle Licensing Agency (DVLA) and Post Office Ltd (PO) have signed an extension to their contract....
Ruth Buckley-Salmon’s comment: Remuneration survey raises all of our issues
Hello, I’d like to introduce myself as the Public Affairs Manager for the NFSP.I’ve now been with the NFSP for three years and during this time, have organised events at Downing Street, th...
Take that Step Christmas campaign
We have revised the Take That Step campaign toolkit, focusing on the Christmas period, to encourage the public to avoid buying online postage and to visit their local post office. We want to e...