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News Articles

Read the latest NFSP news

Showing 78-88 of 129 items.

Processing mail to Ireland - TARIC code issues and 'getting customs forms right'

Ireland’s postal service provider An Post has made it a requirement that all imported goods should have a HS Tariff code included, despite it not being a Universal Postal Union requirement. ...

Dec 1, 2021 |

Changes to restricted and prohibited items overseas - what members need to know

Last week, the NFSP contacted Post Office Ltd (PO) after many members on our social media channels commented that overseas prohibited and restricted items guidelines appeared to be changing for variou...

Dec 1, 2021 |

Post Office card account (POca) customer extension announced by HMRC

On Monday 29 November, HMRC confirmed that it will be giving customers who currently receive HMRC benefits into a Post Office card account (POca) until 5 April 2022 to switch to using a bank account f...

Dec 1, 2021 |

COVID-19: Masks now mandatory in post offices (and other shops) again

As of Tuesday 30 November, face coverings will be mandatory in post offices and other shops in England.Post Office Ltd provided a summary of resources in an email from Amanda Jones on 29 November &nda...

Dec 1, 2021 |

Cash counters and Scottish banknotes - what to do if you've been experiencing problems

A number of NFSP members have reported issues with cash counters failing to register Scottish banknotes – particularly the new RBS polymer banknotes. The NFSP recently contacted our cash-co...

Nov 25, 2021 |

Horizon inquiry update

Since the last update provided by the NFSP (see HERE), there have been further developments in the Post Office Horizon IT Inquiry. On 8 November, the inquiry Chair Sir Wyn Williams, requeste...

Nov 25, 2021 |

The NFSP proudly supports #ShopKind

The NFSP proudly supports #ShopKind, a national campaign that aims to tackle the verbal abuse received by shopworkers every day. #ShopKind is supported by major high street retailers as well as the na...

Nov 22, 2021 |

NFSP Mails Support Team announce mails segregation workshops

As the busiest period for subpostmasters approaches, the NFSP wants to support its members to ensure they maximise their mails segregation income.Following the success of the bitesize workshops that r...

Nov 16, 2021 |

Polymer banknotes - how to spot fakes

Although polymer (plastic) banknotes have been designed to make forgeries more difficult, this hasn't stopped criminals from trying.Because of the frequency with which NFSP members have ment...

Nov 16, 2021 |

Get ready for a Festive Friday

Take part in creating the first wave of Christmas card sending, on Festive Friday (26 November), and help generate a Christmas card-sending mood!Festive Friday is the day when everyone in the card ind...

Nov 12, 2021 |

Horizon Inquiry Preliminary Hearing - 8 November

Today (8 November), the Post Office Horizon IT Inquiry held a preliminary hearing which will help finalise the list of issues the inquiry will explore. Today’s hearing considered whether four k...

Nov 8, 2021 |