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NFSP's DVLA petition campaign

NFSP launched a petition - campaigning to prevent Government removing DVLA services from the Post Office from April 2024.

The NFSP called on Government to reverse its decision to remove DVLA services from the Post Office network from the 31st of March, 2024. If this is refused, does this then beg the question, does the Government not want a Post Office network?


Why is this important?

Six million people use the Post Office network for accessing DVLA services per year. Half use cash as a payment method, linked to the cost of living crisis. As banks exit the High Street and communities across the UK, there is a growing requirement for a national infrastructure that can provide vulnerable customers with essential face to face services. The existing network of privately-owned small businesses that make up the Post Office is the obvious solution to support these vulnerable groups.


The campaign included:

  • An online and offline petition
  • Campaign toolkit for postmasters to download and use in branch and shared through digital channels: 

    Here is a summary of what was included in the toolkit:


DVLA A3 Poster - Full colour





We presented around 100K signed petitions to Downing Street on Thursday 2 November by four Postmasters, the NFSP CEO and Public Affairs Manager, and Marion Fellows MP. 


On 18 December 2023, it was announced that the Driver Vehicle Licensing Agency (DVLA) and Post Office Ltd (PO) have signed an extension to their contract. Read more about it here