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WhatsApp's new privacy terms - how do they affect NFSP group chats?

Mar 4, 2021 |

WhatsApp has recently updated its Privacy Policy. Understandably, many NFSP members have asked how this affects the NFSP's group chats. We have collected some key information on the new policy.


The NFSP uses WhatsApp to enable member-to-member communication. All our group chats come under personal use and will continue to be encrypted end-to-end.

WhatsApp has stated that that the privacy and security of personal chats will not change:

“Neither WhatsApp nor Facebook can see the content you share with family and friends, which includes your personal messages and calls, the attachments you share, or the location you send. We do not keep logs of who everyone is messaging or calling, and WhatsApp does not share your contacts with Facebook.”

There have, however, been some changes to WhatsApp's Business Policy - if you message a business directly on WhatsApp, Facebook/WhatsApp will be able to see your messages and use the data for marketing purposes.

To check if you are messaging a business, simply click on their profile and check for the following tags:

  • Official business account: WhatsApp has determined that a notable and authentic brand owns this account. An "Official business account" has a green checkmark badge in its profile and next to the header in the chat thread. The name of the business is visible even if you have not added the business to your address book.
  • Business account: This is the default status for a business that creates an account on one of the WhatsApp Business products.

Please be aware that WhatsApp has, and continues to, collect some data on you, including what devices you use WhatsApp on. Permissions can be managed through your Settings menu on both Android and iOS devices.

Click HERE to read WhatsApp’s FAQs on the changes they are making to their privacy policy.

Tags: Data Protection